Returns & Refunds

Returns & Refunds

Effective Date: 11 February 2026

1. Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order.

  • Orders cannot be cancelled once they are shipped.

2. Refund Eligibility

Refunds are applicable under the following conditions:

  • Damaged product received

  • Wrong product delivered

  • Product not delivered

Customers must notify us within 48 hours of delivery with proper proof (images/videos if applicable).

3. Refund Process

  • Once approved, refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method used during checkout.

4. Non-Refundable Situations

  • Change of mind

  • Used or altered products

  • Requests made after 48 hours of delivery

For refund requests, contact:
📧 nitakshienterprises@gmail.com
📞 +91 9289847425